If you do not agree to these terms or want any modifications, we request you to please stop using this website.
All the information provided on the website is solely for the sake of trade and business. We advise you to not to assume any of the given information as a recommendation from our company. Your reliance on the information provided here is completely at your own risk. Being the owner of the website, we hold the right to modify, add, or remove the content of the website without any prior notice.
Unlimited Revision Policy
We are one of the few companies in the UK that have an unlimited revision policy. Depending on the package you have ordered for, whenever we are requested for a revision, our designers try their level best to make the changes and deliver the design within 2 days. However, at times there might be some informed delays.
Our Refund Policy
We have a very transparent policy to deal with refund requests. Before you claim a refund due to any reason, we request you to go through the below mentioned points to avoid any inconvenience.
- If you have been charged extra because of any processing error, or if we have failed to complete your design without any prior notice of delay to, your design order amount will be refunded as it is.
- If there are modifications that you want in your design, you can avail our revision services. However, even after several revisions, if we are not able to provide you with the ordered design, you can ask for a refund within five days of work completion. In order to notify us for a refund, you can either call or email us.
- If you have requested for a refund before the final delivery of the order, you would be able to claim a complete Refund (less 10% service & processing fee).
- If you have requested for a refund within 48 hours of the initial design delivery, you would receive a refund of 66% (less 10% service & processing fee).
- If you have requested for a refund between 48- 120 hours of the initial design delivery, you would be able to avail 33% refund (less 10% service & processing fee).
- We entertain no refund requests after 120 hours of the initial design delivery. But if you want a few changes in your design, we might serve you with a revision.
- Once you have been refunded, we will hold all the copyrights for the design. You would not be allowed to publish or use any of our designs for any personal, commercial, marketing, or any other use.
Transferring Ownership of Designs
Once we have delivered the final design to the client and have received our payments, Infographic Design Studio transfers the copyrights for the design to the customer. After having the ownership, they can use the design in whatever manner they want. However, we might use the final output of the project for advertisement on our website.
Our Customers’ Service Department
Our customers’ service department is available round the clock to answer all your questions. Feel free to call us or drop us an email if you have any query in your mind.